CANCELLATION POLICY

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
In order to exercise your right of revocation, you must inform us (LIVING HEALTH, Alina Angenendt, Hebbenshof 13, 47551 Bedburg-Hau, Germany; mail@living-health-coaching.com; (+49)151-23 22 50 54) by means of a clear statement (e.g. a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics, and functionality of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)
– To LIVING HEALTH, Alina Angenendt, Hebbenshof 13, 47551 Bedburg-Hau, Germany; mail@living-health-coaching.com:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for paper notification)
– Date

(*) Delete what is not applicable.

 

Acquisition of digital content

When purchasing digital content, the right of revocation is excluded at an early stage. You must expressly give your consent for this. If you give this consent, your right of cancellation expires upon delivery.

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